Office management

CA Office Management Software

Run the day-to-day office: who is doing what, which documents are pending, which deadlines are close, and whether every engagement is following the firm's standard process.

Key benefits

What Changes for Your Practice

Work allocation

Assign tasks and workflow steps to named staff so capacity and accountability are visible.

Daily status

See open work by owner, priority and due date instead of collecting updates in a morning call.

Document control

Client documents live in one place by category and financial year, with review states.

Deadline monitoring

Compliance items surface what is due next and what has slipped.

Staff management

Role-based access controls who can view clients, documents, billing and settings.

Standard process

Workflow templates make the firm's method the default rather than a document nobody reads.

The office problem

In a busy CA office the bottleneck is rarely technical knowledge — it is coordination. Who was asked for the bank statement, whether the review happened, which junior has spare capacity, whether the client replied. Every one of those questions costs a partner's attention. TaxOS answers them from the record instead of from memory.

Assigning and tracking work

Tasks are created against a client with an owner, priority, due date and status, and workflow steps carry their own owners in sequence. A step can be completed, sent for review or returned, and the trail of who did what stays on the engagement.

  • Task boards by status
  • Owner and priority on every item
  • Workflow steps in the correct order
  • Comments kept with the work

Documents, deadlines and staff

Document requests, uploads and approvals are tracked per client and year. Compliance items give the office a shared deadline view. Staff are invited with roles, and access to clients, billing and settings follows those roles rather than a shared login. TaxOS is practice-management software. It tracks, reminds and organises the work around compliance — it does not file returns with any government portal and never stores portal credentials.

Standardising the way the office works

Once a service has a workflow template, every future engagement of that type starts with the same steps, the same document requirements and the same review points — which is what makes an office scalable rather than dependent on individuals.

How it works

A Day in the Office

  1. 1Review open work by owner
  2. 2Clear overdue and at-risk items
  3. 3Chase pending documents from the portal
  4. 4Move workflow steps forward
  5. 5Send completed work for review
  6. 6Bill delivered services

Use cases

Where It Helps Most

Partner oversight

Check the firm's status without interrupting anyone's work.

Manager allocation

Distribute new engagements based on visible workload.

Article/junior onboarding

New staff follow workflow steps instead of asking what comes next.

Season planning

See where deadlines cluster and reallocate before the crunch.

FAQ

Questions Firms Ask Before Switching

Is this the same as practice management?

It is the internal operations half of it. This page focuses on running the office; the practice management pillar covers the whole client lifecycle.

Can I restrict what staff see?

Yes. Roles control access to clients, documents, billing and settings, and each firm's data is isolated from every other firm.

Does it replace our filing tools?

TaxOS is practice-management software. It tracks, reminds and organises the work around compliance — it does not file returns with any government portal and never stores portal credentials.

How long does setup take?

Most firms create their workspace, invite staff and add their first clients within an afternoon; workflow templates are available from the start.