Coordination is the constraint
As soon as a second person touches an engagement, the firm needs to answer questions that a solo practitioner never asks: who owns this, has it been reviewed, was the client's answer recorded, can we hand this over without losing context. TaxOS keeps those answers on the engagement itself.
Assignments and roles
Staff are invited by email and hold roles that determine what they can access. Clients, tasks and workflow steps carry named owners, and internal chat with secure file sharing and mentions keeps discussion attached to the work.
- Role-based access to clients, billing and settings
- Owners on clients, tasks and workflow steps
- Internal chat with mentions and file sharing
- Notifications when work needs attention
Workflows and compliance across the firm
Service-driven workflow templates give each engagement type its ordered steps. Compliance items track deadline, priority, risk, assigned employee, required documents and status, from upcoming through overdue, so the firm can reallocate before a due date becomes a problem. TaxOS is practice-management software. It tracks, reminds and organises the work around compliance — it does not file returns with any government portal and never stores portal credentials.
Billing across service lines
Invoices draw on the services engaged for each client, with GST computed in paise-accurate arithmetic, payments recorded against invoices, and receipts available to the client in their portal.